Error Codes
Error Code | Troubleshoot Guide |
AIRDOW002 | The input file is not available for download. This can occur if a delete request is sent on the file or txnId is invalid. |
AIRDOW003 | Failed to convert the video track on the input video file.
Please check if the video file is not corrupted or is in one of the allowed formats:
"mp4", "m4a", "avi" |
AIRDOW004 | Failed to convert the audio track on the input video/audio file.
Please check if the audio/video file is not corrupted or is in one of the allowed formats:
"mp4", "m4a", "avi", "mp3", "wav" |
AIRDOW005 | The uploaded file is neither an audio nor a video file.
Please check if the audio/video file is not corrupted or is in one of the allowed formats "mp4", "m4a", "avi", "mp3", "wav" |
AIRDOW500 | Unknown Exception has occurred. Contact [email protected] with the following details:
|
Error Code | Troubleshoot Guide |
AIRPRO001 AIRDIR001 AIREMO001 AIRSEN001 AIRSQC001 AIRTON001 AIRSUM001 AIRQRS001 AIRSGB001 | The input file is not available for download. This can occur if a delete request is sent on the file or an invalid txnId is given. |
Error Code | Troubleshoot Guide |
AIRVAL001 | Incompatible Video file format or input video/audio file is corrupt |
AIRVAL002 | Incompatible Audio track in the input file or input video/audio file is corrupt |
AIRVAL005 | Unable to process speech to text as downloading of video failed. Please make sure the video is of the correct format: "mp4", "m4a", "avi", "mp3", "wav" and is not corrupted |
AIRVAL006 | Unable to process emotion model as it depends on speech To text. Please make sure Speech to text is added to the request or is not in 'error' state. |
AIRVAL007 | Unable to process sentiment model as it depends on Speech To Text . Please make sure Speech to text is added to the request or speech to text is not in 'error' state. |
AIRVAL008 | Unable to process speech type model as it depends on Speech To Text. Please make sure Speech to text is added to the request or speech to text is not in an error state. |
AIRVAL009 | Unable to process action items model as it depends on Speech To Text . Please make sure Speech to text is added to the request or speech to text is not in an error state. |
AIRVAL012 | Unable to process question response model as it depends on Speech To Text .Please make sure Speech to text is added to the request or speech to text is not in an error state. |
AIRVAL010 | Unable to process Screen grabs model as it depends on Meeting Activity model. Please make sure Meeting Activity model is added to the request or it is not in an error state. |
AIRVAL011 | Unable to process Meeting Activity as downloading of video failed. Please make sure the video is in the correct format "mp4", "m4a", "avi " and is not corrupted |
AIRVAL015 | Unable to process extractive summary model as it depends on Speech To Text . Please make sure Speech to text is added to the request or speech to text is not in an error state. |
AIRSAC001 | Requesting for either Screen Activity or Screengrab modelConfig for an audio file. Note: Screen Activity andScreengrab only works on video files. |
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