Action Items

Overview
Action Items API detects an event, task, activity, or action that needs to take place in the future (after the conversation). These Action items can be of high priority with a definite assignee and due date or of lower priority with a non-definite due date.
All action items are generated with action phrases, assignees, priority detection, and due dates to make the output immediately consumable by your CRM or project management tools
modelConfig parameters
Keys
Possible Values
Default Value
priority
1, 2, 3
1
Priority Values
Value
Description
1
Only high priority questions.
2
High and Medium priority questions.
3
High, Medium and Low priority questions.
Priority Description
Priority
Description
High
Well defined action item with a date attached to it, eg: I will revert back to you on the status of the order by friday.
Medium
Well defined action items that don't have a date attached to them, eg: I will get back to you on the order status
Low
Vaguely defined action items in the call, eg: I'll get back to you on that
Example Response
{
  "status": true,
  "error": {},
    "data":    {
      "actions":"yesterday and today it's starting to do it where I can get logged in to my computer.",
      "startTime":11310,
      "endTime":17799.999,
      "actionPhrase":[
         "it's starting to do it where I can get"
      ],
      "coreferencedAction":"yesterday and today{oday} it's starting to do it where I can get logged in to my computer.",
      "confidence":"0.9999850988388062",
      "priority":"high",
      "completionDate":"2022-01-12 23:59:59.496947+00:00"
   }
}
status field will be set to false if something went wrong while processing the request check for any error messages in the error field
Response Object
Field
Description
actionData
List of actions objects identified in the Video/Audio
actions
Identified sentences inside the given time frame that represent actions
startTime
Start time of the sentence in the input Video/Audio in milliseconds.
endTime
End time of the sentence in the input Video/Audio in milliseconds.
coreferencedAction
The action item that is identified by the model
confidence
Model's confidence the the predicted action
priority
Priority of the action item. Defenitions for priority are given in the Priority description table
completionDate
Date specified in the given sentence identified as an action. This value will be null if a date is not mentioned in the sentence
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Custom Statement Tags

Speech Type

Last modified 1yr ago

Value	Description
1	Only high priority questions.
2	High and Medium priority questions.
3	High, Medium and Low priority questions.

Priority	Description
High	Well defined action item with a date attached to it, eg: I will revert back to you on the status of the order by friday.
Medium	Well defined action items that don't have a date attached to them, eg: I will get back to you on the order status
Low	Vaguely defined action items in the call, eg: I'll get back to you on that

Field	Description
`actionData`	List of actions objects identified in the Video/Audio
`actions`	Identified sentences inside the given time frame that represent actions
`startTime`	Start time of the sentence in the input Video/Audio in milliseconds.
`endTime`	End time of the sentence in the input Video/Audio in milliseconds.
`coreferencedAction`	The action item that is identified by the model
`confidence`	Model's confidence the the predicted action
`priority`	Priority of the action item. Defenitions for priority are given in the Priority description table
`completionDate`	Date specified in the given sentence identified as an action. This value will be null if a date is not mentioned in the sentence