Speech Type

Enable this model configuration to distinguish between speech type and capture actionable notes during your conversation
Conversation Type (Speech Type) model helps you understand the type of conversation at any given time. Every phone call, online or offline conversation can be broadly classified into four categories - Statement, Command, Action Item, or a Question.

Speech Types

Type
Description
Statement
a definite or clear expression of something in chat
Command
an authoritative or peremptory order
Action Item
a chat worded or expressed regarding an event, task, activity, or action that needs to take place
Question
a chat worded or expressed so as to elicit information

Example Response

{
"status": true,
"error": {},
"data": {
"value": "statement",
"confidence": 0.9986110925674438
}
}
status field will be set to false if something went wrong while processing the request check for any error messages in the error field

Response Object

Field
Description
value
Type of speech predicted by the model
confidence
Value indicating the models confidence in the predicted speech type.