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Custom Statement Tags

Custom statement tag classification is the task of classifying an utterance with respect to the function it serves in a dialogue, i.e. the act the speaker is performing. These tags can be configured to detect custom intents by giving example statements.

API Request

Returns the predicted statement tags for a given phrases / sentences

Example Curl Request

Shown below is a code snippet to send a sample request for custom statement tag detection
curl --location --request POST '' \
--header 'Content-Type: application/json' \
--data-raw '{
"jwtToken" : "Insert JWT token Key",
"threshold" : "Insert a desired confidence threshold",
"statementTagIds": "Insert a list of statement tag IDs",
"sentences" : "Insert your sentence for statement tag detection",
"userId" : "[email protected]"

Example Response

Shown below is a sample JSON response from the above request.
"status": true,
"error" : {},
"data" : {
"similarityMatch": [
"statementTagId": "statement-bxllq1zsuzkvuj44go-1636609624728",
"statementTagName": "compliance-quality-check"
"matchedTextList": [
"score": 0.6180883955955505,
"text": "This call is going to be recorded for quality purposes.",
"value": "This call will be recorded"
"userId": "[email protected]"

Response Object

The statement tag similarity identified by the models
The statement tag Id against which the sentences are matched
The name of the matching statement tag
The similarity matching score ranges from 0 to 1
The sentence which is used to predict statement tag for
The predicted statement tag